In the present paper, the authors will analyze how the processes of knowledge management, (i.e. both in knowledge creation, sharing and application) influenced development of an organization with respect to the Indian public sector banking institutions. In an extremely dynamic digital world, evolving customer needs, and the competitive world, good knowledge dynamics has been a necessity keeping a particular institution or not. The study draws on qualitative and quantitative data collected among the employees, managers and knowledge-work systems in one sample of the public sector banks to understand how this knowledge processes are systematized, facilitated and utilized to improve different areas of innovation, operational performance and strategic decision making. The paper examines how organizational culture, technology infrastructure, human resource practices and support of the leader has an impact in the creation of knowledge flows. It has also been unveiled that the establishment of knowledge frames, open practice of sharing and application Culture highly advance the quality of the services, competence of the employees and adaptive capacity thereby fostering sustainable development. The paper contribution to the literature besides practice is in the fact that it identifies the most critical enablers of and obstacles to the knowledge dynamics within the setting of the public banking organization and recommends practically to the policy makers and leaders in the banking industry to improve their competitive advantage by smarter management of their knowledge.
Keywords : Knowledge Creation, Knowledge Sharing, Knowledge Application, Organizational Growth, Public Sector Banks
Author : M. Sangeetha, Dr. Laxman Gaikwad
Title : THE DYNAMICS OF KNOWLEDGE CREATION, SHARING, AND APPLICATION IN FOSTERING ORGANIZATIONAL GROWTH IN INDIA’S PUBLIC SECTOR BANKING
Volume/Issue : 2025;02(7(S)-ICCMT)
Page No : 15-21